We offer the Lifetime Exchange policy on orders within India only as mentioned on the Invoice provided at the time of sale. No Exchange/ Refund policy is applicable on International orders.
Customized jewellery which includes personalized/ engraved products/ ordered in line with
specific instructions from customer is not eligible for return/ money back.
Jewellery showing signs of alteration by anyone other than Talwarsons Jewellers shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.
Disputes of any nature will come under Chandigarh-India jurisdiction.
We may collect and process the following Information about you:
We may use Information held about you in the following ways:
Information about our customers is an important part of our business. We share your
Information only as described below and with businesses that follow practices at least as
We may permit third parties to use your Information. For example, we may provide
advertisers Information to help them reach the kind of audience they want to target and
to enable us to comply with our commitments to our advertisers (e.g. by displaying their
advertisements to a target audience).
Note that our Platform may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check these policies
before you submit any personal data or other information to these websites.
The Information that we collect from you may be transferred to, and stored at, a
destination only within India. We will store your Information for as long as necessary to
by law. Your Information may be transferred, stored, processed and used by our
affiliated companies and/or non-affiliated service providers in one or more countries
outside your originating country. Your payment details may be transferred to and stored
with our affiliated companies in order to, among other things, process your payment
details and provide support services to you.
We maintain commercially reasonable technical, administrative, and physical safeguards
and to protect against unauthorized access or alteration to, disclosure, or destruction of
your Information. We may, for example, use encryption technology to secure your
Information during transmission to our Platform as well as external firewall and on-host
firewall technology to prevent network level attacks. Only those authorized employees,
contractors, and agents who need to know your Information in connection with the
performance of their services are allowed to access this Information.
It is important for you to protect yourself against unauthorized access to your password
and to your devices used to access our Services. You are responsible for keeping your
password confidential. For example, ensure that you sign off when you have finished
using a shared device.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your Information, we cannot guarantee the
security of your Information transmitted to our Platform and any transmission is at your
If you have any concerns about your Information on the Platform, please contact us
at email@example.com with a thorough description, and we will try to resolve it.
At the time of placing the order, the full name of the recipient as stated in his/her
(recipient’s) government approved photo identification. At the point of delivery, the
recipient shall collect the product, by furnishing any one of the following government
approved identification card:
Delivery shall be made by the company/ courier agent only after the photo and name of the
recipient is verified and confirmed by them. To ensure safe and secure delivery of the
package the details of the government photo identification will be noted. The recipient of
the package must cooperate with the courier agent by providing required and valid copies
of his/ her government approved photo identification.
In case the customer wants any other person to receive the delivery on his behalf he/she
needs to specify details of the same at the point of ordering. All items shall be delivered
directly to such person and under any circumstances whatsoever, the customer cannot
change the recipient’s details after the order is processed. The recipient receiving the
package has the option to open the package and check its contents prior to accepting the
delivery or signing the delivery receipt. They shall not accept deliveries, where they find that the box is empty or its contents are damaged or the contents are not in accordance to the order placed.
The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the company. The company is not liable to the customer/
recipient for any refund/ replacement, under any circumstances, for any subsequent
complaints with respect to such deliveries.
If the recipient is not available at the time of delivery, the company/ courier agent shall try and deliver it thrice before returning the same. All costs for re-shipment and handling in the case of non-delivery to the customer shall be chargeable to the customer.
Guarantee for delivery made by the company is subject to terms and conditions of the
courier company. Any inconsistency/ errors in name or address will result in non delivery of the product.
In the case of International shipping, any import duties or charges levied in the destination country of the shipment has to be borne by the customer as per actuals. These taxes and duties are subject to change.
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior permission of the website owner.
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. The company shall not be liable for any legal action on this account.
The prices on the website are also subject to change without notice. For any order the price is the prevailing price on the day the order is confirmed.